Looking for an E-commerce Shipping Company? Consider the Factors Below.
Delivery of goods is part of the ecommerce businesses, you will need the services of a ecommerce shipping solution for delivery purposes. If you want to maintain a good reputation with your clients, choosing the right ecommerce shipping company is key. There are several shipping companies in the market but getting the best you must do some research. The factors below can help you in settling for the right eCommerce shipping solutions.
First, you should start by checking your ecommerce needs, once you have identified your needs choose a company that can fulfill them. For example, if you are shipping many goods, choose a shipping company that specializes in such products. Choose a shipping company depending on the kind of products you are shipping.
What kind of reputation does the company have in the market? Go online and search for reviews that have been done on the shipping company. If you find most of the comments on the companies website are complains, that’s a red flag and its best to avoid dealing with the company, otherwise they will end up disappointing you. Check if there are any complains that have been filed about the shipping company on trusted sites online. Companies that put the needs of their clients first will always have good customer testimonies.
Does the company have long or short shipping duration? When choosing a shipping company, go for a company that keeps their word when it comes to the duration they will take to ship. In case you need the eCommerce goods to be delivered urgently, choose a company that has a short delivery period.
Most importantly, check the rates of the shipping company. The size and weight of the cargo will influence the price you will the more heavier and large the cargo the more it will cost to ship. You can ask for quotes from different companies then compare. Take advantage of shipping companies that have offers. Go for a shipping company with favorable rates.
When choosing a shipping company don’t forget to look at the location. It is important to check if your customers are based locally or international before choosing a shipping company, if you have both local and international clients choose a company that will work for both.
Can you track the goods when they are on transit? Go for a shipping company that allows your customers to see where their cargo has reached. This will ensure your business is not held liable for deals or any damage on the goods.
It is important to the company for a list of some of their clients, call them to get unbiased opinion about the company.